Contact

IMPORTANT NOTICE:

Northwest Territory is a brand of Safety and Outdoor footwear registered in the UK and is not associated with the Northwest Territory branded camping and outdoor range which is available in other countries. Our footwear is displayed on the product pages of this site. Please do not contact us about products other than Northwest Territory Footwear. We do not currently supply footwear to the United States or Canada.

RETURNS POLICY

If goods have been purchased through a retailer/trader/country fair/etc, then the contract of purchase is between them and the consumer. Unfortunately, Northampton Footwear Distributors Ltd is unable to offer refunds or exchanges on goods purchased through a third party. Although this is no excuse for poor quality or bad service, from a legal point of view we are unable to help you directly. We do not want anybody to be disappointed with their purchase, so it is essential that you retain the receipt or obtain the contact details of any trader from whom you purchase Northwest Territory Footwear, in order for problems to be resolved satisfactorily.

For a more detailed explanation of the Retailers Obligation Click here

Northampton Footwear Distributors Ltd imports tens of thousands of pairs of Northwest Territory Boots each year, and has experienced very few quality control issues.

In the circumstance that you may have purchased a pair of Northwest Territory Boots that have proved to be unsatisfactory, and are unable to return them to the trader from whom you purchased them, as a gesture of goodwill, we can offer to sell you another pair at a discounted rate. (Details are available upon request).

Please beware of cheap imitations. Northampton Footwear Distributors Ltd are the owners and sole importers of the Northwest Territory and Northwest Footwear ranges.

 

Registration:

If you have registered to use our site then please allow 48 hours for your application to be processed.  Once we have processed your application you will be sent an email that will be headed WordPress.  Please check your spam folder as your email provider may distinguish the authentication email as spam.   If you have not received a response within 48 hours then please contact us via the form below.

Login Troubleshooting:

Please remember that the username and password are case and number sensitive.  Please also ensure your internet browser  is up-to-date and all of the plug-ins for the browser are also up-to-date.  If you are still having trouble after attempted to login please click here and try to login in through this link and follow these steps:

1) Complete the CAPTCHA request if prompted – enter the numbers/letters and click continue.

2) Enter your dedicated username and password.  After you have entered these details the login process will take you to your own Customer Portal.

3) Click the “Northwest Territory” name – located in the top left hand corner of the screen within the black bar which should return you to the site.

If issues persist then please contact us with your login details so we can assist you.

 

Contact Us

Post
Northampton Footwear Distributors Ltd,
Unit 1, Summerhouse Place,
Summerhouse Road, Moulton Park Ind Est,
Northampton NN3 6GL

Phone: 01604 641910
Fax: 01604 641911
Sales: sales@nfd-ltd.co.uk
Enquiries: info@nfd-ltd.co.uk

Rossendale Branch
The Cottage, Tony Works,
Bacup Road,
Cloughfold, Rossendale
Lancashire BB4 7JJ

Phone: 01706 219401
Fax: 01706 221579
Sales: salesnorth@nfd-ltd.co.uk


Complete the form below for a quick enquiry:

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Where to buy Northwest Territory Footwear

Northwest Territory boots are also sold extensively across Ebay and Amazon or take a look at our other Stockists.